1 reviews | Active since Nov 2013
DISGUSTING AWFUL FOOD - Waste of money! Regret supporting this pathetic excuse for a restaurant!
<p>Bought a "prawn wrap" today at Fishaways Melrose Arch -WHAT A WASTE OF MY MONEY. Spent R50 on this nonscence.</p> <p>Firstly: The cashier who assisted me did not even bother to ask if my order was a take away or eat in. She was also rude and had no manners!</p> <p>When my order was done it was in take away packaging and I was eating in - I had to eat without a plate!</p> <p>The wrap had literally no prawns in it, the few 2 or 3 that was in it tasted like rubber and was not even cleaned!!! The sweet Chilli source was dripping from the wrap like water from a tap as if mixed with water. There was hardly any proper filling and it tasted horrible!</p> <p>Regret supporting this pathetic excuse for a restaurant!</p> <p> </p>
Thank you very much for taking the time to report your experience with our Melrose Arch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.
Thank you very much for taking the time to report your experience with our Melrose Arch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.
Up to today I have not received a call back from this pathetic branch of Fish Aways! The owner/manager phoned and I was at work at the time and could not speak, he asked me to send him an "sms" when I could talk which I did not get the chance to do that day and did not know which number to send the sms to when I could send him the message! REALLY ??? SEND HIM AN SMS???? DOES HE CONSIDER THE FISH AWAYS ESTABLISHMENT SOME SHOP ON THE STREET THAT HE COULD BE SO UNPROFESSIONAL AND ASK AN UNHAPPY CUSTOMER TO DO THAT AFTER SERVING THAT CUSTOMER WHAT"S NOT EVEN FIT FOR AN ANIMAL TO EAT???? Fish Aways should be ashamed of allowing such people to be their brand embassedors!!! Up to today this so called manager/owner has not BOTHERED TO HAVE THE COMMON DECENCY to phone me back to apologize/make right for the horrible food served to me WHICH I PAID HIM/FISH AWAYS FOR!!!!!!!
Up to today I have not received a call back from this pathetic branch of Fish Aways! The owner/manager phoned and I was at work at the time and could not speak, he asked me to send him an "sms" when I could talk which I did not get the chance to do that day and did not know which number to send the sms to when I could send him the message! REALLY ??? SEND HIM AN SMS???? DOES HE CONSIDER THE FISH AWAYS ESTABLISHMENT SOME SHOP ON THE STREET THAT HE COULD BE SO UNPROFESSIONAL AND ASK AN UNHAPPY CUSTOMER TO DO THAT AFTER SERVING THAT CUSTOMER WHAT"S NOT EVEN FIT FOR AN ANIMAL TO EAT???? Fish Aways should be ashamed of allowing such people to be their brand embassedors!!! Up to today this so called manager/owner has not BOTHERED TO HAVE THE COMMON DECENCY to phone me back to apologize/make right for the horrible food served to me WHICH I PAID HIM/FISH AWAYS FOR!!!!!!!