LW
Leigh W
1 reviews | Active since Jun 2012
17 Apr 2015, 20:53
Disappointing Service
Today we went to the CradleStone Mall and decided on Fishaways for our takeaways! We ordered an F4 and F11 which took over 30 minutes to arrive after enquiring several times asking where our order was! After the second time they did not even have our orders started yet! When we received our food it was such small portions that it was not even worth ordering. I am extremely disappointed with the way things were handled by the staff at Fishaways that all they could say I asked how we will be compensated for their inefficiency and all they could say was it wont be late again! Jolly right I would not recommend or coime back! Unhappy with your fish service!
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Fishaways's replyOfficial
20 Apr 2015, 09:11Hello Slinx,
Thank you very much for taking the time to report your experience with our Cradelstone branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Cradelstone branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,
Fishaways's reply20 Apr 2015, 09:11
Official
Hello Slinx,
Thank you very much for taking the time to report your experience with our Cradelstone branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Cradelstone branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,