cK
charlotte K
1 reviews | Active since Mar 2009
08 Mar 2016, 16:51
Disappointed
I have been eating at Fishaways ever since they opened, it has always been my favorite store to eat from. <br> Today I had the worse meal I have ever eaten at any fishaways the oil could not have been changed in forever the Prawns were so hard it was like eating crisps the calamari was like eating rubber and the Chips were a dark brown and tasted old. I mentioned to the lady who was going to clean our table that that was a terrible meal she asked me to tell the manager and I think owner. But they did not really seem to care well every one I know will know what a lousy meal I had at Fishaways Bedford Centre just such a shame they have to spoil the franchise name.
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Replies (1)Fishaways's replyOfficial
09 Mar 2016, 09:27Hello kicharl,
Thank you very much for taking the time to report your experience with our Bedford Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Bedford Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,
Fishaways's reply09 Mar 2016, 09:27
Official
Hello kicharl,
Thank you very much for taking the time to report your experience with our Bedford Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Bedford Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,
