ST
SIBONGILE T

1 reviews | Active since Jul 2014

23 Aug 2016, 11:48

Dirty oil or dirty pan

<p>I ordered 2×platter for one to be delivered , when I opened the food their fish was grilled with dirty oil I'm not sure if its the oil or their frying pan but it really smelled awful so much for fresh fish as they claim prawns too crisp and also smelling awful I couldn't even eat that food I wasted my R185.80 </p>

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Replies (1)
Fishaways
Fishaways's reply24 Aug 2016, 11:55
Official

Thank you very much for taking the time to report your experience with our Dundee branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Fishaways Customer Care