AW
Anna W
1 reviews | Active since Nov 2017
17 Nov 2017, 20:06
Delivery
Worst experience ever with fish aways. Ordered online and paid online. 2hours later...still no food. Children mad because they are hungry...and apparently the order was JUST left there. Ordered with fish aways and debonairs...only got debonairs...how do you eat your food infront of your child. Fish aways will never see me again!
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Fishaways's replyOfficial
01 Feb 2018, 16:42Thank you very much for taking the time to report your experience with our Kroonstad branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***
Best regards,
Fishaways's reply01 Feb 2018, 16:42
Official
Thank you very much for taking the time to report your experience with our Kroonstad branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***
Best regards,