1 reviews | Active since May 2014
deliver goods not ordered
we have on Friday 15 desember ordered as normally does at least 2-3 times a month we ordered the family platter as per week after week not asking for sms;s on your specials service delivery was once again great but the wrong food , went back on Saturday about 11h30 spoke to the manager , promise heart and sole to get the manager to phone me no luck its now sunday afternoon
Thank you very much for taking the time to report your experience with our Brackenhurst branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***
Best regards,
Thank you very much for taking the time to report your experience with our Brackenhurst branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***
Best regards,