KM
Kgalalelo M
1 reviews | Active since Jan 2011
25 Jan 2019, 18:44
**************** Fishaways..
I have been a customer of Fishaways for a very long time and usually happy with their service. As a customer who spends at least R300 every Friday at this outlet am very unhappy with the latest developments. I bought F19 like I have done over the past 7 years every Friday. This time I was given 1 medium sized hake and 3 very small ones...I paid for 4 medium Hakes! I alerted the manager who promised to investigate and get back to me...a month later, am still waiting. Poor service.
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Fishaways's replyOfficial
22 Mar 2019, 15:46Hi Kgalalelo
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Best regards,
Fishaways's reply22 Mar 2019, 15:46
Official
Hi Kgalalelo
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Best regards,