1 reviews | Active since Nov 2017
Customers can make or break a business
After a long day at work, I went to Fishaways at Blu Valley Mall on Friday night to get supper. My request upon arrival was met with such a bad attitude by one of the ladies behind the counter that I started to question whether I was at the right place. The lady laughed in my face with such *** abandon that I was shocked at her level of unprofessionalism.. To make matters worse, she seemed completely oblivious about the fact that I am a customer. The onus is upon her to understand my request, instead of responding in the unprofessional manner which she did.
Thank you very much for taking the time to report your experience with our Blue Valley branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***
Thank you very much for taking the time to report your experience with our Blue Valley branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***