ME
Marco E

1 reviews | Active since Mar 2017

04 Mar 2017, 20:24

Cradlestone service

<p>Fishaways at cradlestone mall had terrible service!!</p> <p>Delivery takes 45 minites. After 45 minutes i phone and get told it will take another 45 minutes. </p> <p>While i'm speaking to them they put the phone on the counter without pressing mute and discuss me between themselves. </p> <p>Rebecca was the person helping me. </p> <p>It's absolutely ridiculous. </p>

0
Replies (1)
Fishaways
Fishaways's reply26 Apr 2017, 11:27
Official

Thank you very much for taking the time to report your experience with our Cradlestone Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Fishaways Team.

Best regards,