1 reviews | Active since Nov 2016
Client service
<p>I Have been to two fishaway outlets requesting a platter for one with extra popprawns instead of calamari rings with none of the shops willing to help customer even if I pay extra for pop prawns </p> <p> </p> <p>The answer I get from both outlets is that is your problem not theirs they have no idea what client service is its appalling to want to order food and the answer to you is that cannot be done if you have a problem they cannot or don't want to help you even after offering to pay extra</p> <p> </p> <p>NEVER AGAIN</p>
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Team
Best regards,
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Team
Best regards,