BOYCOT STEERS/FISHERWAYS

Today I ordered, in shop, 2 meals at R49.99 each. There was one person in front of me. I gave my order. After waiting about 25 minutes the person before received his order. I then expected mine to follow within a few minutes. Then three delivery guys arrived and waited about 5 minutes whilst their orders were COOKED. About 5 minutes later their customers' orders were packaged. In the meantime my order arrived but was put to one side, not on a hotplate, whilst the the lady continued to package their orders. Eventually she packaged mine. When I arrived home, a two minute drive away, the food was so cold as to be inedible. It is clear that preference is given to telephone orders to the detriment of customers who visit their shops. It is no wonder Steers/ Fisherways closed about 20 shops in one year. They have no complaint page on their website unless you first register your details and get a log-in code. This is so they can sell on your details.