1 reviews | Active since Jul 2018
Bad Services left customer hungry
I just ordered delivery Inv#3724 today 7 July 2018 time 15:32 off Code : 74/Online/ONLINE/194.50 @ Streers and Fishaways Blairgowrie ********** 185 and they delivered leftover meals, I have been trying to call the but they are not answering, spoke to live chat they gave me below standard responds
"We are sorry to hear about the service you received at the store. Unfortunately, this query is out of our mandate of assisting with online ordering. Please, may you provide the name of the store in question and your mobile number so we can log a complaint for you with customer care? Our customer care team strives to reach out to customers within 24 hours."
and I'm stuck here hungry and I do not what to do
Thank you very much for taking the time to report your experience with our Blairgowrie branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store, as well as our Customer Care, will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Customer care line: ***
Best regards,
Thank you very much for taking the time to report your experience with our Blairgowrie branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store, as well as our Customer Care, will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Customer care line: ***
Best regards,