Bad service! Second Complaint!

This is my second complaint. My previous complaint was supposed to be resolved according to the email i had received concerning my previous complaint. I was called by the fishaways manager and she promised to contact me monday to send my order again and she did not! I had to call again wensday to enquire because all i recieved was an text message telling me my complaint was resolved of wich i did not get any feedback or whats so ever. When i called she said i told her i would call of wich i didnt understand because if she was concerned she could have called me as well. Then next thing she tells me she would call me today because all the drivers are not there! Today by 11 she promised to call and have my food delivered at work still there was no call till i had to call at 15:00 she told me they where busy and said she would send a driver in few min. Fine the food i received was something else. I had ordered Grilled Fish, Calamari , salad and prawns! I just recieved chips, rice again and fish and prawns. When i told her this was a wrong oder she said it was what i ordered i asked how cos i did nt want any startch with my fish... she again said oh sorry thats what i had to put in because we had no salad? Wow after telling me that thats wat i odered? Where is the calamari ? Wow i am so dissapointed! My only problem is people who do not respect other people's business and customers like those!