1 reviews | Active since Oct 2017
Bad service late delivery
How can a delivery of a calamari wrap take over an hour and they dont even need to drive anywhere! If your short staffed let you customers know and they can be prepared. And then you get attitude for raising your concerns? Not the first time bad service received from fishaways. I had to throw away half of my food because of the wait it was rock hard. Unacceptable! And then after all this the food is not even nice!
Thank you very much for taking the time to report your experience with our Northmead Square branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***
Thank you very much for taking the time to report your experience with our Northmead Square branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***