SN
Shadrack N

1 reviews | Active since Jan 2015

08 Apr 2018, 19:27

Bad service from table view fish aways

Ordered food from fish aways trough uber eats. My order was two regular hakes with chip and rice and 1 litter coke. When the uber guy came and deliver the food i did not receive my coke, when i asked him he informed me that he did not receive it from the fish aways in table view I did complain on the uber eats site where you can rate your oder. I decided that i will the table view fish aways to find out why i did not receive my full order i spoke to Ntokozo Mlotshwa the “ manager” he wad rude telling us if we want to complain we can there is nothing he can do now. This is really bad customer service!!!! What is the point of a manager if he cannot sort out the customer problem. I will never make use of this branch in table view again!!!!

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Replies (1)
Fishaways
Fishaways's reply20 Apr 2018, 12:16
Official

Thank you very much for taking the time to report your experience with ourTableview branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.


Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.


Kind Regards,

The Fishaways Team