Bad Service, Bad Product (Health Risk) and Out of Stock.

<p>I was told by a friend to try out a Fishaways and I tried locating one closest to me. Unfortunately my first experience with the franchise was a bad experience.</p> <p> </p> <p>I tried calling the establishment but the phone just returned a busy tone. I had to drive there placing my order which wasted half my lunch time. I arrived at the Fishaway and placed my order, had to repeat myslef a couple of times as the cashier didn't seem to understand what I was saying. Once the order had been prepared I was informed that they have run out of tartare sauce and that they had to replace the tub of tartare with sachettes. I was not impressed. For the two tubs of sauces I was compensated with 8 sachettes - half a tub each...</p> <p> </p> <p>Resigned to just go fill my hunger and leave things as they were I was only to open my food at work to see that my R250 order turn out to be that last I will make at this establishment. I know you cannot expect the food you receive to look like the picture you see on the website but the size of the prawns was so small that I thought I might just put the whole thing in my mouth to get the bang for my buck. I noticed however that the prawn were not cut and cleaned however so threw them away to prevent a case of food poisoning.</p> <p> </p> <p>I ordered a Regular Hake with Rice (no order was placed with chips), Paella and a Hake and Calamari combo. The Regular Hake came with Chips that wasn't ordered.</p> <p>The presentation was the worst. It did not look appealing and it looked like it has been drying out for a couple of hours. The Paella's hake pieces felt like it had been fried too long and the calamari was a scant couple of rubbery rings.</p> <p> </p> <p>I am very much displeased overall with the level of service and product that I have received not to mention the health risk, I will definitely not return to this establishment.</p> <p> </p> <p> </p>