1 reviews | Active since Jul 2012
Bad service bad bad bad bad service Fishaways cosmo city mall
Placed an order at 18:35 and now its 20:10. I called the cosmo mall branch and was told their driver has been sent with my order, 1st call I made was at 19:15 and a followup call at 19:46. I stay 500 meters away from their branch and I don't understand why do I have to wait for over 2 hours just to get my meal. This is a terrible service
Hi Samson, thank you very much for taking the time to report your experience with our Cosmo Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store, as well as our Customer Care, will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Customer care line: ***
Hi Samson, thank you very much for taking the time to report your experience with our Cosmo Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store, as well as our Customer Care, will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Customer care line: ***