CL
Craig L
1 reviews | Active since Aug 2012
20 Feb 2015, 22:01
Bad service and tiny fish
My wife ordered a large fish, calamari and chips from Cavendish store. She asked about the size portion of the fish and calamari and the male attendant looked at her, sighed, raised his eyebrows and took out a packet and showed her. No vocal interaction, or friendly service. So, instead of kicking up a fuss, she ordered the meal, expecting a \large"fish. When she got home it was literally the smallest piece of fish I have seen. Took a photo of it as well. I hate to see a small portion. Please"
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Fishaways's replyOfficial
24 Feb 2015, 09:44Hello craiglee13,
Thank you very much for taking the time to report your experience with our Cavendish Claremont branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Cavendish Claremont branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,
Fishaways's reply24 Feb 2015, 09:44
Official
Hello craiglee13,
Thank you very much for taking the time to report your experience with our Cavendish Claremont branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Cavendish Claremont branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,