1 reviews | Active since Oct 2017
Bad Service and doubled billed
On the 11/10/2017 we bought 2 meals from FishAways in Corlett Drive. We paid using 2 cards, and the one card was double debited. We called the manager and he said it was not his problem, he took the matter to accounts, to this day we still haven't received any call nor feedback.
Thank you very much for taking the time to report your experience with our Corlett Drive branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***
Thank you very much for taking the time to report your experience with our Corlett Drive branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***