1 reviews | Active since Oct 2016
Bad service after serving me rice that's off
<p>At 14:40 WatercrestMall a lady by the name of Sneh who worked as a cashier has given me the nastiest of attitude,after I came in to complain about the rice that was off that they served me.And she stated that I can't get a refund on my meal.You guys need to address this matter her attitude is beyond me.That's no way to address a person who is a customer and served food that should be in a bin.Worse they have no manager on site which is why they treated me like a crazy person </p> <p> </p>
Thank you very much for taking the time to report your experience with our Water Crest mall. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fish Aways
Customer Care:
Thank you very much for taking the time to report your experience with our Water Crest mall. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fish Aways
Customer Care: