AK
Astra K

1 reviews | Active since Sept 2009

11 Jun 2022, 09:40

BAD SERVICE!

After having had two bad experiences with Fishaways in the Boord, Stellenbosch last year, for which they refunded me after a lot of complaining (who wants to complain if you only want to go and pick up a simple meal and have it at your house?), I decided to give them a go again tonight.

The estimated time for the food to be prepared was 18:26. I arrived there at 18:40 and my food was still not ready (it was a simple order). I was treated rather rudely at the counter when I told the staff member without a name plaque that the app had said that that my food was ready.

I waited until 19:00. By then I was fuming but quiet. The lady in question handed over the food without so much as an apology. I told her that she could, at least, have apologised.

At home I discovered that my two cole slaws were not in the bag.

NEVER again.

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