1 reviews | Active since Feb 2015
Bad service
I went to buy fish and chips special for R29 I opened it to check whilst I was still at the store. I told the cashier that this was very small. She immediately called the manager who his stood at the back of the kitchen and said its a normal fish what can she do. Her attitude really sucked. A day before i bought the same meal at Eastgate it was so big and well presented. I even told her that. All she said it could have been long but the scale is the same. How possible is that. And this was not the first time I compliant to the same manager about the quantity id their food. I will never go back there. She obviously needs training on customer service and will tell all my friends and family about this pathetic service.
Thank you very much for taking the time to report your experience with our Norkem mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Norkem mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,
