Bad service!

Hi i am very dissapointed on the level of bad service i had received yesterday and today. I came back home around 17:30 hungry and tired from work. i needed something to eat and i googled fishaways numbers and the first i called carlton center of which they told me they could not assist with delivery as they do not deliver in braamfontein. They further told me to contact fishaways newtown junction i called them and the lady who answered the call told me they dnt take orders as per the drivers due to the strike. I then questioned her asking but her that the strike had stopped long time ago what does she mean she repeatedly told me they cant assist me. I then called back Carlton center fishaways and a lady was willing to assist then some how they said they cant because they dont deliver in braamfontein. And she said Newtown was supposed to do the delivery. I then asked her to contact them and ask them herself she told me to speak to "uncle" which then i called the branch (Newtown)again and asked to place an order for delivery then a lady said to me they closed for delivery 2nd story . Then i asked to speak to "uncle" and for some minutes i was on hold then the uncle answered and i told him i have been refered to him he sounded like he would assist and asked me to hold then the was no-one on the phone all i heard was people talking on the back ground. Then after some time a lady picked up and as i was asking to order and asked for the person who put me on hold she said " no mam we do not deliver in braamfontein." Wow 3rd story... i asked her how could it be that i was refferd to you guys and the people i asked before me told me 2 defferent things she was forcefully telling me they do nt deliver and claimed shes one of the managers . I could not get her name because i was fuming angry and told her i will report this and dropped the call. Today i again placed an order for delivery they took my order with no issues (what happend with the we dont deliver? Such dishonesty) the order is awfull i orderd hake (grilled) ,salad and prawns and calamari. What i received was rice, fried fish, and over fried calamari rings and the prawns i have tried to eat they are hard and cold! Now tell me wat level of service delivery is this? What a waste of my airtime and money . Wow