NK
Nancy K

1 reviews | Active since Dec 2017

10 Dec 2017, 21:28

Bad service

We ordered a few things and one of them was calamari sticks and chips which the teller still said she has to ring it up as a side clamari strips and a small chips. When I recieved my order there was no calamari strips. So it waste another 10 mins before we could take the long trip back home.

0
Replies (1)
Fishaways
Fishaways's reply01 Feb 2018, 16:38
Official

Thank you very much for taking the time to report your experience with our Harrismith branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,


The Fishaways Team


Customer Care Line: ***

Best regards,