DN
Dirk N

1 reviews | Active since Jun 2010

22 Jan 2018, 16:05

Bad product for the price

On the 20/01/2018 I bought 3 x Medium hake and rice at R29-90 each and 1 x Calamari strips also at R29-90 at Fishaways President Hyper Vanderbijlpark. The hake and rice was good, but the Calamari Strips were no more than 5 strips. How can you feed someone with that, I have been **********! I also took photos of it!

0
Replies (2)
Fishaways
Fishaways's reply01 Feb 2018, 16:02
Official

Thank you very much for taking the time to report your experience with our President Hyper branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,

The Fishaways Team

Customer Care line: ***

DN
Dirk N's update07 Feb 2018, 14:05
Reviewer Update
Still no feedback from anyone at Fishaways, just passing the buck! Really pathetic!