Bad listening to customers

To whom it may concern! I am highly dissapointed in Bethlehem Fishaways i ordered 2 Calamari Sliders at R28.90 on 18/06/18 i was a walk in client when i got to my workplace i discovered that it was hake on the slider and a hake and slider costs R22.90 i basically screamed my order as the lady infront was busy talking to an employee also whilst trying to take my order , 2nd we were told that the card machine doesnt work my fiance had to swipe next door at debonairs and we only receive that slip , after realizing it is hake we called fishaways just so the phone could me thrown down in our ears and after trying again the lady put as through to a welkom branch? Is this what the service has come to? I do not even eat fish and without luck i had to eat a bun with just sauce because of the fish!