Bad food to boot

Just had a terrible experience at Fishaways Chris Hani Road. First of the aircons are not working with the doors closed. I ordered the F5 menu option upsized the hake. My meal arrived without the coleslaw and chips, it was then realized I had been given the wrong order. My order arrived a few minutes later, a mouthful into my meal and i was bilious, the Coleslaw was gone bad sour. I asked for a refund and thats all I got, hardly an apology for my wasted hour lunch break. Back at work thinking what could have been. Terrible food and customer relations