1 reviews | Active since Apr 2018
Bad business
I had a bad experience today with the Fishaways in Menlo Park. I phoned to place an order to be delivered, the lady took my order. When I phoned 40 min after my order was supossed to be delivered, they told me there was no record of my order. They know nothing about my order?? I don’t know about you but that is unprofessional to not have record of a order. I will not order there again. Wasted 40 min waiting for food that was never going to come
Thank you very much for taking the time to report your experience with our Menlo Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store, as well as our Customer Care, will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways
Best regards,
Thank you very much for taking the time to report your experience with our Menlo Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store, as well as our Customer Care, will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways
Best regards,