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Portia M
1 reviews | Active since Apr 2015
30 Apr 2015, 17:51
Bad attitude by teller
I bought F3 meal around 17:00 today (2015-04-30), I requested the lady who was taking my order to put the fries on a separate package as I wanted to consume it when I drove and I was told that's not possible because they count the packaging materials. I then asked to buy the packaging material for the fries and again I was told impossible and reason being they count them and they will be short and that money will be deducted from her salary. I said but am going to pay for it and should there be an audit it will be accounted for as I will pay for it but still she refused. Really Fishaways?
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Fishaways's replyOfficial
06 May 2015, 10:27Hello ladyposh,
Thank you very much for taking the time to report your experience with our Nelspruit, Westend branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Nelspruit, Westend branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Fishaways's reply06 May 2015, 10:27
Official
Hello ladyposh,
Thank you very much for taking the time to report your experience with our Nelspruit, Westend branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Nelspruit, Westend branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care