TM
Tshepang M
1 reviews | Active since Jun 2013
20 Oct 2015, 14:19
Bad attitude and incorrect Prices charged
Went to Fishaways Newtown Junction Bought Fish, chips and Pop Prawns the price on the menu showed R 29.90 after the cashier captured everything the receipt shows that The Pop Prawns is R 48.90 we immediately brought the matter to the cashier who took the issue to the Manager in charge and we were told that the prices have changed and the outlet will only be changing the menu Next week we indicated to the manager that we saw the Pop Prawns for R 29.90 and we are willing to pay that amount and said there is nothing he can assist us with we can take our money by the time he said so he had already inserted the key in the cash drawer.
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Fishaways's replyOfficial
21 Oct 2015, 09:13Hello Thepss,
Thank you very much for taking the time to report your experience with our Newtown Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Newtown Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Fishaways's reply21 Oct 2015, 09:13
Official
Hello Thepss,
Thank you very much for taking the time to report your experience with our Newtown Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Newtown Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care