Bad and unacceptable service

This store and Steers has consistently giving us bad service. You use your data to data an hour later you have to call them and check your order. I have order at 16:10 Pick ‘n Pay and checkers 60/60, my orders were delivered but Fishaways hasn’t till now. When I call I get excuses about how the driver took so much of orders. It’s 17:33 I have not received my order. Their service is really pathetic.