And hour and a half for delivery!
<p>I ordered a meal online, and an hour and a half later, still no delivery. No one has attempted to contact me. I called and was told I was being put through to the store (Grosvenor crossing), and was sent through to an automated voice. This is truly pathetic service. If I hadn't already paid online, I would have cancelled this order. And of course I type this as I continue to wait.</p>
Thank you very much for taking the time to report your experience with our Grosvenor Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.
Thank you very much for taking the time to report your experience with our Grosvenor Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.