BS
Beko S

1 reviews | Active since Oct 2016

06 Nov 2016, 18:14

A cry for help or is it how this place is run

<p>After I was insulted,bashed in my own work place ,intelligence undermined ,zero customer service,made feel small but being a paying customer just for them giving me spoilt food......I still haven't been heard or attended too.The manager by the name of Thandeka said she will call me today at 14:00 but she never did.May they area manager please attend to this matter cause being attacked at my work place is NOT something i will just push under the carpet.Some1 needs to sort this matter out before I sue those girls for attacking me.Fishaways Watercrest staff needs to be dealt with</p>

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Replies (1)
Fishaways
Fishaways's reply07 Nov 2016, 16:54
Official

Thank you very much for taking the time to report your experience with our Water Crest mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Fish Aways

Customer Care: