35 minutes for hake and rice at a fast food fish restaurant!

Waited for a seafood hake hotpot for 35 mins at Fishaways Bedford Center. Two of the most used ingredients in the fast food restaurant hake and rice. Unacceptable time for the food to take, employees looked like they were chatting and laughing not doing their jobs. Won't be going there again. You've lost me as a regular customer.