NP
Nadia P
1 reviews | Active since Feb 2023
07 Mar 2023, 10:10
Zero Rating
Very pathetic service!!! Can't deliver a product that was paid for and now making their issues mine and not giving me my money back! Its 2 months now and I'm still waiting!!! Excuses after excuses!!! just give me my money back so you will never have to hear from me again! WILL NEVER USE THEM AGAIN! (Zero Rating)
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FirstShop's replyOfficial
07 Mar 2023, 12:29Hi Nadia, we're very sorry to hear about the negative experience you've had with our company. We understand how frustrating it can be when a product isn't delivered as expected and we apologize for any inconvenience caused. We take customer service seriously and we would like to address this issue as quickly as possible, someone will revert back to you shortly. Rest assured that we will do our best to rectify the situation and provide you with a satisfactory resolution. Again, we apologize for any inconvenience caused and we appreciate your feedback, as it helps us to improve our service for all our customers.
Best regards,
FirstShop's reply07 Mar 2023, 12:29
Official
Hi Nadia, we're very sorry to hear about the negative experience you've had with our company. We understand how frustrating it can be when a product isn't delivered as expected and we apologize for any inconvenience caused. We take customer service seriously and we would like to address this issue as quickly as possible, someone will revert back to you shortly. Rest assured that we will do our best to rectify the situation and provide you with a satisfactory resolution. Again, we apologize for any inconvenience caused and we appreciate your feedback, as it helps us to improve our service for all our customers.
Best regards,