Worse service ever!

Terrible service ever! Had to wait two weeks for a single product to be delivered. We called them several times with no progress. These guys can make you fight with your clients. Eventually they told us that they tried to deliver no one was at the office when we always have people at the office. Even now...two weeks after we still waiting for a file to be delivered. I wish I could ask for my refund. We asked to pick up and they said they dont allow pick up when they dont deliver. Terrible terrible...I wouldnt buy from them again