PH
Pieter H

1 reviews | Active since Feb 2013

10 Oct 2025, 10:29

What Iordered and what I received were two different things

What Iordered and what I received were two different things. Waste of time to deal with them.

0
Replies (3)
FirstShop
FirstShop's reply10 Oct 2025, 10:57
Official
Hi Pieter, we’re really sorry about the mix-up. It turns out the product image on our store was incorrect at the time of your order, which caused the confusion. This has since been corrected, and we truly appreciate you bringing it to our attention. If there’s anything we can assist with or help make right, please don’t hesitate to reach out.
FirstShop
FirstShop's reply24 Oct 2025, 08:19
Official
Good morning Pieter, I am glad that our team could assist with getting you what you needed. Thanks for updating our Google review. 
PH
Pieter H's update29 Oct 2025, 10:27
Reviewer Update
Fiirstshop sorted my problem out and they provided me with excellent service. I am a happy customer now. Thank you and well done.