SR
Sean R
1 reviews | Active since Feb 2017
08 Aug 2024, 11:49
Very delayed delivery
Very delayed delivery. Took 6 working days (over a week) to deliver one item. I had to follow up to get a tracking number and it seems they only handed to courier after I emailed them. Item was also slightly scratched but I can’t be bothered to return it
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FirstShop's replyOfficial
08 Aug 2024, 13:56Hi Sean,I'm really sorry about the scratched product you received. We want to make this right for you! Jarred will be in touch soon to sort it out.As for the delivery time, since you're in an outlying area, our website mentions 3-5 working days. We delivered within that timeframe.
Best regards,
FirstShop's reply08 Aug 2024, 13:56
Official
Hi Sean,I'm really sorry about the scratched product you received. We want to make this right for you! Jarred will be in touch soon to sort it out.As for the delivery time, since you're in an outlying area, our website mentions 3-5 working days. We delivered within that timeframe.
Best regards,