Unable to return a hard drive that was incorrectly advertised (and priced)

Hi Darren, we apologize for the lack of response regarding your return request for the hard drive purchased from our site. We understand your frustration and want to assure you that our returns team will actively address the issue. We apologize for any inconvenience caused by the delay in providing you with a way forward for returning the drive and obtaining a replacement. Your satisfaction is important to us, and we are committed to resolving this matter promptly. Our returns team has been alerted about your case, and they will reach out to you shortly with the necessary instructions and information regarding the return process. Thank you for bringing this to our attention, and we apologize once again for any inconvenience caused.