AV
Andries V
1 reviews | Active since May 2022
03 Jun 2025, 08:40
Took a week for deli...
Took a week for delivery, courier package was not opened or damaged, then when receiving the product the item was clearly sold before , the item box was open dirty , items inside was not broken , but correspondence on the opened item would have been nice .
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Replies (2)
FirstShop's replyOfficial
03 Jun 2025, 09:06Hi Andries. We're really sorry to hear about your experience. That’s definitely not the standard we aim for. We completely understand your frustration, especially with the item arriving in that condition without any heads-up. We will be in touch. We'd truly appreciate the chance to resolve this properly.
FirstShop's reply03 Jun 2025, 09:06
Official
Hi Andries. We're really sorry to hear about your experience. That’s definitely not the standard we aim for. We completely understand your frustration, especially with the item arriving in that condition without any heads-up. We will be in touch. We'd truly appreciate the chance to resolve this properly.
FirstShop's replyOfficial
03 Jun 2025, 09:35Hi Andries, I tried calling you now. Please let me know when it is a convenient time to call.
FirstShop's reply03 Jun 2025, 09:35
Official
Hi Andries, I tried calling you now. Please let me know when it is a convenient time to call.