S
Sipho
1 reviews | Active since Apr 2026
23 Apr 2026, 15:15
There are ****mers I...
There are ****mers I order a TAP IP then returned it they don't want to repay me they telling me that I swapped the item
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FirstShop's replyOfficial
23 Apr 2026, 16:03Hi Sipho,
We’re really concerned to see this and want to assure you that this is not the experience we aim to provide. We are not a **** operation, and matters like this are taken very seriously.
Our RMA team is already actively investigating this in the background to understand exactly what happened. If there has been any error on our side, it will be addressed and resolved accordingly.
Please rest assured that we are working to get to the bottom of this and will follow through based on the outcome.
We appreciate your patience while we get this sorted.
FirstShop's reply23 Apr 2026, 16:03
Official
Hi Sipho,
We’re really concerned to see this and want to assure you that this is not the experience we aim to provide. We are not a **** operation, and matters like this are taken very seriously.
Our RMA team is already actively investigating this in the background to understand exactly what happened. If there has been any error on our side, it will be addressed and resolved accordingly.
Please rest assured that we are working to get to the bottom of this and will follow through based on the outcome.
We appreciate your patience while we get this sorted.