1 reviews | Active since May 2016

08 Sept 2023, 12:56

Terrible Services from FirstShop

Terrible service. I ordered a printer and needed it ASAP. On the website, they said 3 to 4 working days. After 4 working days they said they will dispatch it in 2 days time.

Monday is a week later they haven’t dispatched it yet.

I send email on email to get feedback and customer service doesn’t respond.

Will never order something from then again. My last order took over 3 weeks.

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Replies (1)
FirstShop
FirstShop's reply08 Sept 2023, 13:08
Official
I'm truly sorry for the distress caused. We're taking this seriously and will investigate promptly to improve our service. Thank you for bringing this to our attention.

Best regards,