KG
Kavi G
1 reviews | Active since Mar 2023
22 Mar 2023, 21:30
Terrible Customer Service, hopeless
What a horrible experience. Took my money no problem. Came back 8 DAYS later to tell me they don't have stock, but the item was in stock for days after my order. So obviously didn't process the order and then got back to me after my query with just a "oh sorry, out of stock". **********. All numbers to reach them OFFLINE!!! so cannot speak to anyone. No emails responded to. Absolutely no care for customer impact, hopeless maladministration, definitely not a good choice for your next buy. The person I dealt with, Vivien Bester didnt even bother to reply. Avoid this company like the plague.
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Replies (1)FirstShop's replyOfficial
23 Mar 2023, 09:30Hi Kavi, thank you for letting us know. We'll have the customer service team investigate and follow up on this and revert back to you shortly. Sincere apologies for the inconvenience experienced.
FirstShop's reply23 Mar 2023, 09:30
Official
Hi Kavi, thank you for letting us know. We'll have the customer service team investigate and follow up on this and revert back to you shortly. Sincere apologies for the inconvenience experienced.
