GH
Gavin H

1 reviews | Active since Dec 2018

11 Jan 2024, 13:12

TeamViewer alert!!!!!!

I ordered 2x 1year TeamViewer products on the 29th of december 2023 at 08:12 and paid for said prduct also. Order (fs***7) was supposed to be filled on the 4th of January 2024. All I have been getting is the run around and informed I need to purchase additional TeamViewer licences - this is not as advertised. Contacted them via phone and just got the run around and no help or satisfaction. It is sad that one cannot give a zero rating. Please order somewhere else before you too get ****med.

0
Replies (3)
FirstShop
FirstShop's reply12 Jan 2024, 09:44
Official
Hey there, I'm really sorry to hear about this mix-up with your TeamViewer order. That's definitely not the experience we want you to have! Let me look into this and get it sorted out for you ASAP. Hang tight! 

Best regards,

GH
Gavin H's update16 Jan 2024, 12:45
Reviewer Update
I have given a chance for this to be resolved and rectified and still no satisfactory results. This company insists I should purchase additional products.
FirstShop
FirstShop's reply16 Jan 2024, 14:01
Official
Hi Gavin, I have alerted the correct teams that our listing information for this specific product is not accurate. 
I am waiting for feedback from TeamViewer to advise what license it is we can give you for your requirements. As soon as I have a reply from them I will let you know. 

Best regards,