Stay far away from this useless place

No service, no delivery, no help. Order placed on 8th dec. Firstshop super efficient in taking money. End of service. To date they cannot even get an order of 2 little products together. I have placed 3 other orders on the 12th and 13th from my much better supplier in CT and my products have already been delivered to JHB. Firstshop cannot even get an invoice correct. I pay for 2 products. They invoice me for one of the products. Nothing delivered. In all honesty I think all the good reviews are actually written by staff, Their service does not even exist. Now they need to credit their incorrect invoice before they can close my order and then place a new order based on what I paid for. This may only happen in the new year as they need to locate the product put on the invoice. I have never heard of such ******* in my life. If my business had to operate this way and we dont only resell but manufacture as well, we would have closed down years ago. I havent a clue how they remain in business. OH.. they will reply with shock to your true reviews and state how they want to fix this surprising issue.... nothing happens. Its pure media *******. They dont care. And dont even try calling. they shift the issue to someone who is on leave... Oh sorry, she is on leave now is the response. DONT USE THEM....