CE
Carl E
1 reviews | Active since Mar 2024
21 Mar 2024, 11:28
Stay away.
Have been trying to return a T.V from the 12th of March, We are on the 21st of March now, simply just no progress, empty promises and lies, very dissapointed, supporting smaller businesses doesn't seem to be the way to go unfortunately stick with Takealot or Evetech and save yourself weeks of hassle on not only delivery and purchases but returns also unbelievably bad.
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Replies (5)0
Replies (5)
FirstShop's replyOfficial
22 Mar 2024, 08:22Hi Carl, our sincerest apologies for this delay. I will push from my side to have this sorted asap!
Please ensure that you are available when our courier comes to collect. They attempted to collect and you were not home.
Please ensure that you are available when our courier comes to collect. They attempted to collect and you were not home.
FirstShop's reply22 Mar 2024, 08:22
Official
Hi Carl, our sincerest apologies for this delay. I will push from my side to have this sorted asap!
Please ensure that you are available when our courier comes to collect. They attempted to collect and you were not home.
Please ensure that you are available when our courier comes to collect. They attempted to collect and you were not home.
CE
Carl E's updateReviewer Update
22 Mar 2024, 09:58That is not the case, the returns dept said they will send me reference numbers and waybills within the hour and let me know when they will collect, nobody ever sent me any of that information and they just rocked up monday moring so if im not informed i can't make arrangements, but since then every day they were supposed to come and every day i ensured i was home
CE
Carl E's update22 Mar 2024, 09:58
Reviewer Update
That is not the case, the returns dept said they will send me reference numbers and waybills within the hour and let me know when they will collect, nobody ever sent me any of that information and they just rocked up monday moring so if im not informed i can't make arrangements, but since then every day they were supposed to come and every day i ensured i was home
CE
Carl E's updateReviewer Update
22 Mar 2024, 10:14I spoke to yolandie at 8 this moring aswell and she said she will phone me right back she is busy with the couriers but nothing, and its the same thing every day
CE
Carl E's update22 Mar 2024, 10:14
Reviewer Update
I spoke to yolandie at 8 this moring aswell and she said she will phone me right back she is busy with the couriers but nothing, and its the same thing every day
CE
Carl E's updateReviewer Update
22 Mar 2024, 14:49So i was informed that collection was scheduled for between 1 and 3 today with dpd lazer, i phoned dpd lazer and they said they know nothing about it, really? I just hope enough people read this review and don't go through this how can a business be run like this?
CE
Carl E's update22 Mar 2024, 14:49
Reviewer Update
So i was informed that collection was scheduled for between 1 and 3 today with dpd lazer, i phoned dpd lazer and they said they know nothing about it, really? I just hope enough people read this review and don't go through this how can a business be run like this?
FirstShop's replyOfficial
02 Apr 2024, 11:12Hi Carl, apiologies again for the hassles you had on this. I understand now all is sorted and you have your TV.
FirstShop's reply02 Apr 2024, 11:12
Official
Hi Carl, apiologies again for the hassles you had on this. I understand now all is sorted and you have your TV.