SG
Samantha G

1 reviews | Active since Jun 2021

02 Jun 2021, 12:16

Refuses to refund printer

Their service and delivery are good HOWEVER make sure you buy the correct item when you order with them. I bought a printer, opened the box and saw that it was not what I wanted and now they are refusing to take it back and refund me, just because I opened the box. I have never had a problem returning items before with some of the major online retailers.

0
Replies (1)
FirstShop
FirstShop's reply02 Jun 2021, 12:29
Official
Hi Samantha, 
Thank you for bringing this to our attention and we sincerely apologize for the inconvenience experienced. We are currently investigating this and will revert back to you shortly. 

Best regards,