Poor Service Delivery

I ordered a Logitech Signature K650 keyboard on the 8.11.2022 & the order process was simply enough. The order confirmation email stated Standard Delivery - Johannesburg, Pretoria Area 1-3 working days. I sent a follow up email on 11.11.2022 as I had not received an email confirming when the delivery would be made. I was informed that there was a delay with the invoicing & dispatching of my order & I could expect delivery by 16.11.2022. This was now 6 working days from date of order. I had to follow up again on 16.11.2022 as I had still not received my order or received any communication about the delivery. I was sent an email apologizing again for the delay and that the order will be tracking with RTT later today. When I checked the RTT tracking it showed that the order was only being dispatched on 16.11.2022. I wonder if I had not followed up, would I still be waiting for the order! Very disappointed with the lack of communication and the poor delivery time.