Poor returns policy

Bought an expensive headset which went faulty. Unit is under warranty. I got charged R330 delivery fee to return the headset back.

Took 3 weeks to get an outcome from them. Because there was a price increase on the headset this company now wants me to pay R1500 difference in order to get a replacement unit which is unacceptable.

Please do not buy expensive stuff from here , should the device get faulty, you will be spending more time and money and be a very unhappy customer