Poor FirstShop Service
I would like to express my disappointment in the service First shop has provided. I placed my order about two weeks ago and to date I have not received my delivery. I get promises that it’s out for delivery but I’m yet to receive it. They don’t have any tracking facility therefore I don’t know where the order is. They blame the warehouse but it’s one entity and they should be able to provide answers. I hope I still receive my order.
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FirstShop's replyOfficial
03 Apr 2024, 08:35Hi Nadeem, our sincerest apologies for the late delivery. Local deliveries go out with local drivers, that is why there is no online tracking for these orders. This is specific to Gauteng only.
I will work with our team to get this sorted asap!
Apologies again for the delay!
I will work with our team to get this sorted asap!
Apologies again for the delay!
Best regards,
FirstShop's reply03 Apr 2024, 08:35
Official
Hi Nadeem, our sincerest apologies for the late delivery. Local deliveries go out with local drivers, that is why there is no online tracking for these orders. This is specific to Gauteng only.
I will work with our team to get this sorted asap!
Apologies again for the delay!
I will work with our team to get this sorted asap!
Apologies again for the delay!
Best regards,